I purchased split ac of ifb company on[protected]. On date of 7 may 2017 ac didn't work, so i call customer care but after registering complain they said technician will come with in 24 hours but, no one came for repairing ac. I call so many times.. But no one is hearing me.. And proper action is not taken regarding this...10 days wasted in complain now what i do...
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Jun 18, 2017
Complaint marked as Resolved
IFB Industries customer support has been notified about the posted complaint.
May 17, 2017
Updated by shobhitsagar118 the complaint number they provide after 4 days is [protected]
Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience
Regards,
IFB APPLIANCES
May 18, 2017
Updated by shobhitsagar118 I want my AC repair fast.. Compaynt crossed the limit..of stupidity technician is still not came...what the reaponiabilty the company have? Is this your service... In warranty period
May 18, 2017
Updated by shobhitsagar118 Problem is not solved yet although i received a call from ifb representative he promised me for solving the issue today, but the problem is not solved by them
May 19, 2017
Updated by shobhitsagar118 Why the company is not providing the part which my AC needs for replacement when it is fixed by the technician ? I really don't know but technician came after 10 days then he goes after opening the AC and replied to me..if the part is available then it is fixed with in three to four days and if it is not then it tools almost 10 days...what you want from me...I m a stupid..is this your company service..??
May 20, 2017
Updated by shobhitsagar118 Problem still there AC is making sound now...technicians came and repaired it in a hurry..
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