[Resolved]  IFB Industries — ifb - sr. no.[protected] amc receipt no.[protected]

Address:G-4, Chaitra Residency, Kaushaya Colony, Bachupally, hyderabad -500050 land mark near Surya Global School

Hello sir /madam,
Today, we have got service with amc. As per amc receipt no. last day of our amc receipt is[protected]. When we took the amc only once the person came for service, we told that the machine is creating noise after putting some clothes on. during one year and this time means today dated[protected]. Today he informed us that suspension and bearing are gone for the machine. We requested to replace it. Ifb person said "sir please take amc and part will take time due to corona". If you will take amc only after that we will replace your part early.
This situation is like that if you have take mediclaim for your mother and only 7 days left for renewal and your mother got heart attack. Now mediclaim person will say please submit my premium only then we will admit your mother.
Such a bad service for ifb. Please do something. I will take this complaint to another level via consumer forum and other portals. I do not want to do anything, please replace my parts and service as soon as possible.
Best regards,
Kapil sharma[protected] other alternative no. Is [protected].
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Aug 9, 2021
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2020
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Aug 20, 2020
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES
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