[Resolved]  IFB Industries — Ifb technician and franchisee taashi enterprises

I called up technician by calling toll free number of IFB as my machine was not working. He checked it twice and said there is a voltage issue as voltage was high. He asked me call electrician and fix voltage. I asked him " should I call local electrician". He said yes. Then local electrician came and he had cut my ifb wire and connected it with steplizer. Still problem was not fixed. Then I called on technician number to ask him what to do. He still did not tell me if what to do. He said it's a volatge problem. So I called bses electricity department. Their line man reached within 5 minutes of calling and fixed the problem. They took my complaint as an emergency issue. How come if ifb technician did not know what to do how come he gave me wrong information that I could call local electrician. Also when I called his franchise the girl name Meenu picked call on number [protected]. And she was literally shouting at me when I narrated the whole issue to her. What nonsense is this going on with ifb. Also because of your technician I had to pay ₹825 to ifb for fixing another ifb wire. What for I am paying this when your technician gave me wrong information. Technician name is Awadh Kishore. I want this issue to be worked on asap. And my whole amount of ₹825 to be refunded.