[Resolved]  IFB Industries — Ifb technicians irresponsibility of our washing machine

Address:	Nellore, Andhra Pradesh, 524002
Website:	About IFB services

Sir we purchased ifb elena aqua 6kg washing machine 3 years back. Up to before last two months the machine has worked fine.in the month of july, we called to customer care number and we registered our complaint that our machine is vibrating.. At that time they didn't registered our complaint. Later after 2 days we personally went to ifb point in our town then they gave id and registered our complaint. Our id is 4523979. After one week on ifb technician came and didn't do anything. Just opened and seen. Like that 6 times we complained. One of the technician came and switch on the machine it is vibrating.in the mean time he get a call and he left our machine and speaking in that call. Our rs 30000 worth machine fell down.in that situation we are very disappointed and that technician also didn't solve the machine problem and said that it is a new problem we are facing and he said that our machine need new motor. We can't tolerate that situation that our machine fell down. The ifb technicians are sooooo recless. Again we called to customer care when we are speaking about the problem they disconnected our call. So we need replacement of our machine because rs30000 worth machine fell down. We have doubt in the machine having cracks for the irresponsibility of ifb technician. So please consider our complaint and respond in time. We are saying that we are not customers of ifb. We are the sufferers of ifb. Please resolve our machine problem by replacing it. We are suffering of ifb services since 2months.

Thank u sir