IFB Industries — ifb top load washing machine with e4 error

 
1 Review
 mohitgupta_1987 on Jan 3, 2018
Hi team,

Date of incident 1st time on 27th dec 2017.
Client number - [protected]
Description of incident - i am facing an e4 error in my ifb washing machine top load 6 kg model no - aw60-205s.. Ifb top load washing machine is not working as it showing e4 error, and the drum is not rotating while rinsing and the water is continuously going from inlet to out going pipe.

Trying to reach the customer since last one week but got the ticket registered today and team not ready to accept mistake that they have been abandoning my call.

Thanks and regards,
Mohit gupta

Complaint Status


[Jan 03, 2018] IFB Industries customer support has been notified about the posted complaint.
IFB Industries Customer Care's response, Jan 04, 2018
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Updated by mohitgupta_1987, Jan 05, 2018
A technician came to our house today to investigate the issue and the problem is identified. Resolution to my problem is expected by 8th Jan ..
IFB Industries Customer Care's response, Jan 06, 2018
Dear Sir/Madam,

As Discussed with you technician will visit and attend on 8th jan. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
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