[Resolved] IFB Industries — ifb touch pad issue

lokesh111

from Chennai, Tamil Nadu

Mar 11, 2019

Address: 560087

My ifb oven touch pad start button is not working. Service representative told to replace the touch pad.

Quoted 2500 for it to replace. Need to know the price of the touch pad and service charge. New oven cost 8000

Need the price for it. Ifb is charging this much cost. Need to complaint on it

Need to complaint on it and if service representative cheated us need to complaint on him aswell

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Apr 14, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Mar 11, 2019

Updated by lokesh111 IFB Micro oven
Model : 23sc3
grill and convention
S/N:[protected]

Verified Support

Mar 13, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Mar 13, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed with you by our team, that your product has been taken by private technician. Please let us know once you receive it back so that we can appoint technician at your place.

Regards,
IFB APPLIANCES

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Comments

mani kumarappa

from Tenkasi, Tamil Nadu

Mar 15, 2019

Our washing machine is not working due to some technical fault as we kindly request you to solve the problem

IFB Industries Customer Care's response, Mar 16, 2019

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES