[Resolved] IFB Industries — ifb w m/c

nathu10

from Kolkata, West Bengal

Address:	700029
Website:	NA

This is to inform that i wanted to get my ifb washing m/c (Supremo dx} serviced and as such i booked appointment through your customer service dept. 7/8 days back. Your dept informed me that the service man will be available within a specified time. I do not understand why the service man is not keeping his schedule as per his and mine availability. You will please appreciate that every body has his time schedule for outdoor and indoor work. Hence not keeping time schedule creates lot of problem. I request you to please assist me to to get the service without delay. Otherwise i have to discard the machine for an alternative one.

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Nov 26, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Oct 26, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed on [protected], we are closing your complaint. Do write us back incase any further assistance.

Regards,
IFB Appliances