[Resolved]  IFB Industries — Ifb Washer dryer

Address:IFB Industries Limited - IFB Point Banaswadi 1st, Fire Station, main, Dodda Banaswadi Main Rd, opp. Banaswadi, Balaji Layout, OMBR Layout, Banaswadi,

We visited ifb point Kammanahalli on 1st April 2023, the sales executive Manu recommended to buy washer dryer model executive zxs 8.5kg which costed 59831/-
This turned out to be one of the most faulty machine one can think of.
The washing and drying time is 8hrs. All the clothes are getting damaged. Track pants come out wrinkled logos on the track pants are peeled off. All the clothes are damaged.
Dryer is not effective.

Three technicians visited to check the machine but they couldn’t find an answer to this problem.

We have been following up with the sales executive and customer care to no avail.
Rakshit from RP services Sanjaynagar went on making commitments that they will look into this.

Followed up with Santosh IFB executive, Anmol IFB service executive area manager, Manu sales representative from Kammanahalli and Rakshit from RP services.
The entire team is callous does not answer the
Call.

This is a brand new machine which is faulty and IFB has no answer.
Was this information helpful?
No (0)
Yes (0)
Jun 29, 2023
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
May 22, 2023
IFB Industries Customer Care's response
Dear Deepa ganapathy,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
Regards
IFB APPLIANCES
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6872
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information