IFB Industries — ifb washing machine amc regarding
PaPankajChowrey on May 23, 2018
I have entered in amc of my senorita dx washing machine on 13.06.2017 and by paying advance of rs. 2645/-. The invoice no. Of cash receipt is [protected] and book no. Is 067. This amc is valid till 12.06.2018 and i have been told that 4 free services will be included in it. Till date only two service has been done that to not up to the mark and balance two nobody is visiting us even after registering call and follow up.
My complaint is to either refund the 50% of the paid amount or the amc period to be extended for additional two quarters. Also the agency appointed at nashik for amc activity needs to be more active as they have not at all done the amc in proper manner and they never visit form amc even after registering the call.
[May 23, 2018] IFB Industries customer support has been notified about the posted complaint.
Verified SupportIFB Industries Customer Care's response, May 23, 2018
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
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+91 88 5376 9434
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107