[Resolved]  IFB Industries — ifb washing machine complaint no [protected]

Address:	122011
Website:	www.ifbappliances.com

I have bought this machine in nov 2017.
Now the machine is not working properly for that a complaint has been registered on 7 may 2018 “ dear customer, your ticket no. Is [protected]. Ifb representative will visit shortly. For assistance please call[protected]/ [protected]“
The same got closedown by ifb without proper resolution. After raising the case with senior officials they again register it as a new complaint “ dear customer, your ticket no. Is [protected]. Ifb representative will visit shortly. For assistance please call[protected]/ [protected]“ on 14 may 2018.
Till date machine was opened 3 times but problem has not been fixed.
It is clear that the machine has manufacturing defects that ifb trying to hide. Thay are also not replacing the defected product.

I had purchased ifb because of the brand name and impression that the product and service quality will be better. But to my surprise this is the worst kind of service and irate customer handling approach i have ever experienced.