[Resolved] IFB Industries — IFB washing machine complaint not attendant

Yogesh Baijal

from Allahabad, Uttar Pradesh

Address:

50 Bhagwati Vihar Indra Lok Colony Krishna Nagar

Dear Sir
It is to inform you that the services provided by you are very poor. None attention are being paid by your higher office. Which is not good for the health of company I lodge a complaint by token no [protected] one month ago but till date no action has been taken by while your service engineer demanded Rs.4500/- for replacement of part and servicing of machine. while I have send so many complaint to service centre but all in vain. If you don't want to attend the complaint so pl. arrange to return the amount Rs.4500/- taken by Mr. Rohit Singh.
Above clearly indicate that company image is going downward,

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Aug 13, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Mar 19, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB APPLIANCES