[Resolved] IFB Industries — Ifb washing machine complaint number [protected]

Thiyagarajan Srinivasan

from Hyderabad, Telangana

Address:	Ranga Reddy, Andhra Pradesh, 500046
Website:	IFB Industries

This is regarding my complaint number [protected] that was raised on 13 March 2016. Without even providing a resolution for the problem, the complaint was closed and when we try to reach out again to check the status, IFB creates a new request (# [protected]). This is not the first time that we face this issue.. Everytime there is a repair work we go though this ordeal. Just because of their pathetic customer service, I am planning to change my Washing machine to some other brand. The only interest of the service guys was to sell AMC and other related products to the consumers. Request the concerns to look into this issue and provide a resolution ASAP. its been 17 days without a working washing machine and hope you understand the challenge

Was this information helpful?

No (0)

Yes (0)

Apr 1, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2016

IFB Industries Customer Care's response Dear Thiyagarajan,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.