[Resolved]  IFB Industries — IFB washing machine COMPLAINT UNATTENDED BY Oriental Services - OS9282724 - Please send your representative asap to repair the IFB washing machine.

Address:	Mumbai City, Maharashtra, 400061
Website:	www.ifbappliances.com

REMINDER 3

COMPLAINT UNATTENDED BY Oriental Services - OS9282724 - Please send your representative asap to repair the IFB washing machine.

Dear Sirs,

I called up your office (Oriental Services, Shop No 4, Ankur CHS, Near Maharaja Tower, Kanyapada Road, Goregaon East, Mumbai 400065 Tel [protected], Mob [protected], email [protected]@yahoo.in) and spoke to Mr Rehan on 05/12/2016, and also called up Mr Rahul and then Mr Rohan Sharma on 10/12/2016 who stated that he would get the repair done of my IFB washing machine on a priority basis. So far nothing has happened. I am marking a copy of this email to IFB. My patience is running out.
I paid Rs 5575/= vide invoice 3234 dated 30/08/2016 of Oriental Services and your person Mr Ashish Goswami attended at that time. But to my dismay, the clothes come out after wash completely wet.I talked to your Mr Gaurav on 21/11/2016 and he stated that he would send Mr Sachin at 4.00 pm same day to repair the machine with no charge payable by me as I did pay earlier and the warranty period continues. But Mr Sachin did not come.
I then called up Mr Vishal on 23/11/2016 and 26/11/2016 and he stated that Mr Ashish Goswami has left the company and Mr Sachin is very busy and he would send him this coming week.Please send your representative asap to repair the IFB washing machine.

Dr Shivakumar R Sharma