[Resolved]  IFB Industries — Ifb washing machine drum complant

My wife salveena has lodged a complaint(Registration number[protected]
regarding the drum of washing machine model elena vx on 8/3/2016 . They have promised to replace the drum with in 15 days.Now 44 days have passed and whenever we make a call to the the service centre their answer is " We will come tomorrow".Now we are fed up by hearing this answer.Among the ifb service centres in india the kozhikode service centre is the worst.Now we have decided to move to consumer court for a quick solution.
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Mar 18, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2016
IFB Industries Customer Care's response
Dear Salveena,

We are unable to find your details in our database with
this complaint number you provided.  Please provide an alternate number preferably
the number you were using when you purchased / registered your product.

Alternatively you can email us at [protected]@ifbglobal.com and we will try
our best to meet your expectations.

IFB Team
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