IFB Industries — IFB washing machine extremly poor Service.Ticket no- [protected] ,Ticket no is [protected]

Address:Bhusawal,India

I have been complaining about the service since months, no one comes to repair the machine, moreover after calling a lot, after arriving the service station at Bhusawal charged too high, not even authentic company spare parts used, not able to produce proper receipts of parts and they were forcing us to take the complaint back as it will cost us high, said the technician. Further, the machine started working, on the first use itself due to the locally used spare part, high friction occurred and rupture of other parts. The technician again on calling for 8 days continuously arrived, and talked in extremely rude way and asking too high charge for the repair. Highly unprofessional behavior, not at all expected from brand like IFB. Even after complaining and escalating it no response about it.
Ticket no- [protected]
Ticket no is [protected] .
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IFB Industries customer support has been notified about the posted complaint.
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Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Dear Sir/Madam,

We are pleased to inform you that our technician has rectified the issue. Kindly observe the machine and you may write back to us on our Email : [protected]@ifbglobal.com for any further assistance. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/[protected] .

Regards,
IFB APPLIANCES

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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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