[Resolved] IFB Industries — Ifb washing machine in amc-complaint not resolved since 11/6/16

bramamurty

from Manthani, Telangana

Address:	East Godavari, Andhra Pradesh, 533005
Website:	ifb

I got ifb make senorita front door washing machine and the same is under valid amc with ifb authorized service center in kakinada, andhra pradesh.

Complaint lodged with customer care on 11/6/16 but the same was closed on 13/6/16, whereas problem yet to be resolved for want of replacement of motor.

When machine was not in amc during july 2016, at own cost motor got replaced and subsequently amc commenced.This motor was again replaced by ifb service center during february 2016.Again as per ifb technician this motor needs replacement, which is yet to come for the last 19 days there by i have been incurring loss to have my cloths washed through outsourcing and facing great difficulty.

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Mar 26, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2016

IFB Industries Customer Care's response Dear Bramamurty,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team