[Resolved] IFB Industries — Ifb washing machine installation

Rajeshc26

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560068
Website:	IFB

Hi,

I got a IFB Washing machine in Unilet in BTm on May 7th 2016. Ticket No: [protected]..Technician called me on Moday around 12pm coming, I said come on Wednesday evening at 5pm..I have applied half day leave came from Hebbal to BTm(My Home), Atleast 20-30 times I have called to Technician name DEEPAK(Mob:[protected]) make sure to come.

Till 6:30pm I was waiting for him, wen I tried calling him, he stopped picking my call.I tried from different num he picked and told he was on Leave cant come..He talks like he the CEO of IFB Company..Talk very rude.

Initially only I am facing this problem how can I trust the IFB Service People in future.

Worst Service..again I dint any call from any one. Finally just they used the word "SORRY". And told some other reason Pin code change. From Morning I keep telling him BTM 1st stage.

Take Some action on that guy or else sure bad name come not for him, it comes for the IFB Company.

Rajesh
[protected]

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Mar 22, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 13, 2016

IFB Industries Customer Care's response Dear Rajesh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

May 14, 2016

IFB Industries Customer Care's response Dear Rajesh,

Thank you for your feedback. We are glad your problem is resolved. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team