Address: | Bangalore, Karnataka, 560048 | Website: | www.ifbindustries.com |
I have raised the Complaint on the above subject and continuously follow up for the past 3 years, Before 3 years technician came and told that Drum and Bearing has to Replace . also he told that if an covering under AMC they will replace the same with free of cost and then I have done the renewal of the AMC, after that I have done the 3 AMC renewal, no one has turned up to change the drum and the bearings . I can conclude that Either IFB is cheating the Customer or they dont to do any of the service to customer, so that IFB can get the Bad impersion on the market . I have raised the compalint on 12-Feb-2016, Complaint No : [protected], after continuous follow up no one guy came and asked do u have any cloths for washing now, I said no, then u told, ok tomorrow u check and let me know . I told him if I check tomorrow also same problem will be there and asked him to change the Bearing and the Drum, without any conclusion he left from my place and Immediately i am getting the SMS that my Issue is resolved, after that Again i called to customer care and i given the complaint Number and that guy telling that there is no such complaint registered and he deliberately cut the Call and irritating me . Again I try 10 times and i got one new complaint number [protected] on 01-mar-2016, for this number also I have not received any thing from IFB and again they closed the Issue . Again I raised the complaint and new complaint number : [protected] . let me wait ... if IFB is not responding furhter need to throw it to scrap and need to say Good bye to all the IFB Products . Was this information helpful? |
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