[Resolved] IFB Industries — ifb washing machine poor service in kolkata | |||
We had very bad/worst experience with ifb service, we had and emergency issue with our washing machine, water flow inside the machine did not stop during washing so we have raised a complaint #[protected] dated : 16th aug 2019. 19th august 2019 one technician turned up after my personal request and examined the machine and said everything is fine. Once he went out and we tried and faced the same problem and called him and he said he will do next day. But, next day he came suddenly without calling when we were out of house again i called and he told he would come next day but till now no one turned up to take care of this. We were tracking the complaint daily and no one are attending the complaint till date. We are calling ifb customer care daily and they are conveying that they we will forward the complaint to higher authorities. Even, we have called local in charge, franchise and but none of them responded back. We are very much disappointed and facing problem w. R. T service. If anybody from ifb tracking this complaint, can you call me asap #subrata datta#m-[protected] Was this information helpful? | |||
Aug 23, 2019 Complaint marked as Resolved Thanks a lot both Consumer Complaint Support Team and IFB team for solving my emergency problem. I would like to draw attention of IFB management to improve services which will help us to recommend our other friends and relatives. IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 21, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Aug 23, 2019 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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