Address: Jayanagar Bangalore |
I had issue in IFB Washing Machine, last week 21 Oct 22, while spinning the clothes observed brining small & i called customer care raise service request Ref. No 81235018 & visited next day saying IFB Service Eng / local guy with ID prof. saying i am from XXX got request to check your washing machine problem & visiting charges Rs.400/-
we agreed and took him to see Washing Machin & immediately he said sir, they is Drum Bering issue & i also observed we need to change Shock Absors sets since its more 5years old & quoted around 5K..
we had agreed & he tool parts went saying by today EOD i will return it.
but 2WD no response & called multiple times finaly he said this is not working & other side gasket is not good need to change etc...
all are stories, really we don't know the issue because we don't any thing about Washing Machine (i believe most o[censored]sers does not know)
They Question to IFB Team..
does any one validate the issues / post sale services very poor is India.
Service agent has charging 50% cost of new Washing machin saying yours old & it was very good condition you don't get this type of Machin now days, this coppor motor, SS drum with XXXX all stories to foll the customer
they was no proper guidance on spare parts rates in any where in India...
my self has paid Demo Machine Gasket & drum barring cost for 7K+ showing interest on my 1st IFB Washing Machin.
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