IFB Industries Complaints & Reviews

No response after repeated calls. Technician visited once but did not do anything. He said someone else will come but no one came. Pathetic service.
I already faced this kind of service in past and it is happening again.
I will never buy anything from IFB...

My 8 year old IFB Senator washing machine not working since 1 year even after repeated complaints to nearest IFB service centre. The drum is stuck. The service personnel shows no interest to check and just says spares are not available. It had been a perfectly performing machine and I want it repaired somehow....

From Last 45 days, i am following with your team to repair washing Machine(Machine is under warranty)

i have raised more than 10 tickets, till now no one came to visit or solve the washing Machine.
simply they are cancelling the service tickets. Please let me know the reason for cancellation of the service tickets.
Please check and update

Name : J Sree Rama Kishore
Mobile number : [protected]br...

Hi Team

From Last 45 days, i am following with your team to repair washing Machine(Machine is under warranty)

i have raised more than 10 tickets, till now no one came to visit or solve the washing Machine.
simply they are cancelling the service tickets. Please let me know the reason for cancellation of the service tickets.
Please check and update

Name : J Sree Rama Kishore br...

I had bought ifb washing machine senorita wxs but now burning smell after using the washing machine smoke is coming out of it and it's making alot of noice. I've complained alot about it but still the problem isn't been solved... The service is not responsible and not giving a proper date for repairing it... Its been more than 45 days but still nothing has been done.
So many ticket numbers were closed without any resolution.br...

Dear Team,

We are using IFB washing machine since 4 and half years. There is a trouble in washing machine board. When power is on, there is no indication in washing machine board.

We have raised a complaint on this issue around 2 weeks back, technician has checked it and told that it is not working because rain water has entered in board, .

Washing machine is covered with IFB cover which was sold...

We have purchased IFB washing machine 2years ago and from the day one we are facing issues like heavy vibration and noise also after wash liquid is not taken properly.

Regarding vibration issue service person recommended to get the stand so that vibration will not be there but after purchasing stand also vibration was there. Then the service person recommended to remove the stand and put anti vibrant mat to arrest vibration...

My IFB washing machine model number TL 65 RDS power button PCB got damaged. I have registered complaint with toll free number after which service engineer visited and told that he will order new PCB for replacement which will take 5 working days but two weeks have already passed and customer care people making only excuses, telling PCB will be transported from goa and your machine is too old so parts are not available, you do not have invoice...

Error problem while start...

The issue started when the machine started making hitting noises while spinning. Complaint was raised and the technician raised a problem of faulty suspensions and changed the same.

After which the machine started running really noisy right in front of the technician himself, questioning about which the technician raised a new issue that the machine's gear box is damaged and has to be changed as well.

When...

It is submit that, i have raise complaint regarding not getting water from tap to washing machine on 25.07.2022.later after two days technician came checked and he was told that no issues except some clogging in the pipe and removed he also suggested to us to use softener and tub cleaning liquids and told us to use the machine next day i.e.28.07.2022.we have paid all together including service charge Rs.3180/- from next day when we tried...

Machine was making sound during washing. Arranged service and service person said suspension part will be changed and before that tub needs to be descaled and said it will cost 2000 for the descale powder as 10 packs need to be put.I denied becoz 1 pakt is put in 3 months but he didn't agreed and left. I ordered descale powder and again called for service. The same person came and said the powder that I have purchased is local and fake and...

Sir,
It is herein acquainted that i had purchased IFB fully automatic washing machine, Model Senator VXS0812, Front Load on 04.12.2021 form authorized dealer i.e. M/s Maya Sales, Hisar and considered myself fortunate to be IFB customer The said machine was installed on 06.12.2021 by authorized technician of IFB deputed by dealer at my location.
Sir, It is regretted to point out that repetitive faults/errors are coming in...

I had raised a complaint through IFB customer care since my washing machine (Diva Aqua sx/vx) was not working. The service engineer visited on Mon 8th Aug 2022 and reported a motherboard issue. He asked 13000 to replace the PCB and to repair the same he asking 7800. Please want to know the exact cost of this....

Technician is asking 13000Rs for PCB board. Want to know the PCB price of IFB Diva vx/sx washing machine 6 kg and 800 RPM....

I have bought a high end washing machine of IFB - Laundrimagic, worth more than 60k. However, within 6 months, the machine started giving a strange problem of water getting filled in the washing tank. Clothes are not getting dried or washed. The cycle goes for more than 6+ hours while the clothes are deeply wet.
The machine is under warranty.

We have raised complaint number
Complaint number: [protected]...

Technicians are giving wrong information and in other words it is fraud.. he said 3900 for 600 rs part and that is covered under warranty but saying not covered.. ticket [protected].. I sent email and did follow up but no response...

Hi Team, sorry to say this, but I have received damaged products for the second time. Bajaj electronic team said that the 2nd product replacement has been initiated before 10days ago but till now we didn't get a replacement. Why there is a delay in replacing the product from IFB?

Bajaj Electronic employee is not at all responding to me. because of this issue, I have personally taken the time and visited the store and requested...

I have purchased ifb washing machine with 4 years of warranty. It has stopped working suddenly 1 week before. So I called ifb customer care and they arrange one engineer visit.

Engineer told us to purchase some drum cleaning materials worth rs. 1200. He told that he will use rs. 600 cleaning materials in your machine which we dont agree.

If my washing machine is under warranty then why should I purchase any...

Hello, I am Bhaskar Mani Kiran. I was using the IFB Washing Machine. Recently my machine has been paused so many times while running. I raised a complaint on 14 July 2022. Complaint number [protected]. Technician was visited the next day and he was said, Motherboard problem. It will be replaced within 1 week. 16 DAYS OVER, but no one contacted me till now for service. I was contacted by the service centre so many times but no use. WORST SERVICE...