[Resolved]  IFB Industries — ifb washing machine replacement issue

Address:	524302
Website:	www.ifbappliances.com

I bought new ifb washing machine worth 28k in nellore. From day 1 i am facing problem with program setting wheel. Initially i raised request for replacement in 1st week it self. But those ifb service people from nellore convinced me like, ifb machine is like that only. We can fix that one with feviquik and they did the same. The same issue happend 5 times totally. Then i complained in this forum. Then ifb senior manager of nellore contacted me and told that will replace your machine. All this happend on may 2018. They asked me to send my old machine to tirupathi ifb point and i sent it.

Now they are telling like there is an miscommunication from ifb end so they sent another model machine. “will check and update to you” this is the word they are saying from the past 1 month. But i didn’t received any input from their end.

One thing i want to ask here to ifb, are coustmers are fools? From the day 1, i. E december 27th 2017 till now i haven’t used my machine properly.
I just need my new machine as early as possible.