[Resolved]  IFB Industries — ifb washing machine senorita dx 5.5 kg

I am a resident of delhi. My custmer id is [protected]. My washing machine is under amc. My machine is not working properly. I lodged a complaint with custmer care centre on 16/7/2017 morning vide company ticket no [protected]. Service engineer of the company came on 19/7/2017 and checked the washing machine. He told that motor of the machine may be defected. He also told that motors are not available at the service centre and repair will be done only on the availability of the motor. Sir i have taken amc for the peace of mind and whenever such problems occurs we face humiliation. Your are, therefore requested to please see into the matter and get the machine repaired on priority basis.
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Sep 25, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Trc error shows as soon as the wash is done and the error stays. The drying spin doesn't function. Can you help me if this can be resolved with simple guidance or do I need to call an engineer from ifb. The wash goes on as normal. There is no other issue but as soon as drying is about to start this error comes in.
IFB Industries Customer Care's response, Aug 22, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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    +91 33 3048 9299
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