[Resolved]  IFB Industries — Ifb washing machine "senorita vx" purchased on 29.12.2012 vide inv. No. 1820 danam, chidambaram.

Address:	608001
Website:	www.ifbaaappliances.com

I had purchased an IFB washing machine "Senorita VX" on 29.12.2012 vide Inv. No. 1820 DANAM, Chidambaram-608001. This machine is being often get repair and problematic.
on complaint the "hsp HART service point" at Chidambaram attended repair works on 18.01.13 and charged Rs. 3480.00. Eventhough this machine has been provided name ke was Warranty for 4 years from installation date 18.01.2013 to 17.01.2017. Again the machine board had been got damaged. They changed the board and charged Rs. 3100.00. Thereafter the machine get breakdown on 29.01.2016. Then I have approached the customer care and lodged a complaint vide ticket no. [protected] date 30.01.2016. There after some people came and dismantle the machine and said, belt, drum, board etc., damaged! we will place supply order and attend the repair. They didn't turned up.
Then I have approached the customer care and lodged a complaint vide ticket no. [protected] date 16.02.2016. Again some persons from IFB franchaise came and told the same. The repair and replacement of spares intended not attend till date. Now we facing hardship and paying Rs 120.00 per day for washing from the date of repair excluding conveyance charges.