[Resolved] IFB Industries — ifb washing machine serena 5.5 kg

shrig

from Delhi, Delhi

Address:

Indore, Madhya Pradesh

This is really matter o[censored]npathatic attitude of entire ifb right from ifb helpline [protected], dealer [protected], ifb area manager. I have registered complaint on 28.11.2018 but till 12.12 2018 my complaint has not been solved. I have made repeated calls to everyone. Ifb helpline says problem shall be solved in 24 hours whenever i called. They also gave number of area manager. I called area manager. He told me to send him detail of complaint. I send him on 07.12.2018 again reminded him on 11.12.2018. I called him on 12.12.2018 he behaved like he does not know about my complaint. I told him i send my details through whatsapp.
It is really unfortunate that i am ifb customer for last 15 years but now i think that ifb is unable to provide sale after service. I have to switch over.

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Dec 18, 2018

Complaint marked as Resolved

Thanks Problem resolved by company.

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Dec 13, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES