[Resolved]  IFB Industries — IFB washing Machine service

Address:Mumbai City, Maharashtra, 410209

I have purchased the washing machine in 2014, i have raised the complain to IFB, i did get service in Hyderabad, now i have reallocated to Mumbai, in Mumbai i am not getting service.
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Mar 26, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2016
IFB Industries Customer Care's response
Dear Bharath,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Complaint comments 

Comments

Hi,
My name is Deepak & i reside in Bangalore. I own(unfortunately) an IFB washing machine which stopped working about a month back, for which I raised a complaint on 28th January which was closed on 6th February without even visiting, leave aside attending to the fault.

I again raised another complaint vide number-[protected] dated 6th February & almost followed it up every day without resolution till date(almost a month now).

Also wrote on [protected]@ifbglobal.com multiple times but without any action.

I have not seen such pathetic service & am totally frustrated. Such companies are taking customers for granted & I am taking this up in consumer forum now.
I live in Visakhapatnamm my AMC ID No is 2832945.I have a problem with my IFB Washing machine Elena make, the machine keeps moving from its place and there is lot of Vibration, IFB service cell mechanics came replaced the dampers, still it is same, now the mechanic has told me that the cabinet needs to be changed, the cabinet is costing Rs3800/- even if you have an AMC, The local service centre is not giving me any assurance that the machine will not vibrate and move from its location. The machine makes so much noise and vibrate that you get frightened

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