[Resolved]  IFB Industries — IFB washing machine service problem for board and door

Address:

600125

We have washing machine "aqua elena 800 rpm 6Kg" three years old, last month the board was burnt and the door is opening during the machine running condition. we have raised a complaint on Aug 18th 2016 with a compliant number [protected] - 3783110 cust id next one tecnician came and return saying they will order a spare parts but no response from them, though we called them on daily basis no response later they have cancel the ticket without any response. After a month when i called customer care i got the information that the ticket was cancelled today I have raised anoter complaint [protected] - 3783110. Not sure ow it is going to resolved. wehave called many times like this and we got frustrated for the worst service of IFB. No response, poor service, no clarity on complaints and not intimated to customer. Please try to fix te prolem and correct the service issues.