[Resolved] IFB Industries — ifb washing machine top loader 6.5kg | |
I have purchased this product on August 2018.after 3 months I am facing issue with this product. Capacitor is not working. I have registered a complaint with IFB customer care but after doing so many phone calls they stated that engineer will be available in 48 hrs. Engineer will arrived after 48 hrs. Engineer just checked and again confirmed that the issue with capacitor and it will take another 48 hrs. I have already informed same thing at first time that issue with capacitor as per IFB manual. This is very very bad service experience I got from IFB. Also no one is taking ownership of the issue. Every time we need to follow up with them and need to beg for service. I recommend that do not buy any IFB washing machine. This is no use of money. I don't want to give even 1 star for this worst service and product. This is very worst product and service Was this information helpful? | |
Jan 3, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 28, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Nov 30, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance. Regards, IFB APPLIANCES | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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