[Resolved]  IFB Industries — Ifb washing machine - worst

Address:	600075
Website:	www.ifbappliances.com

IFB - Set yourself free is what they say but exactly what they have done is set themselves free after looting our money. Two years ago we had bought a IFB Washing Machine Top Load AW6501 for a whooping price of 20, 100 INR but since day one it has only been a mess. We had spent around 10000 just for the problems which had arised in the past two years . And two months ago the washing machine stopped working completely and water started leaking out of the machine all over the floors . We lodged a complaint with IFB and the service executive from VCare Services visited us . He complained that some motor was not working and he has to change it in order to solve the problem.He gave us two options saying that you can either change the motor for 2480 INR or you can put AMC with our company for an amount of INR 4485 with two years warranty.He told that whatever the problem is will be taken care of without any charge and he took the money.Now as soon as he left, We checked the washing machine and even though he changed the motor the water is coming out..So we feel that it was useless to change the motor.We again lodged a complaint with IFB two weeks ago..and no reply from the service person .Again I have made a complaint two days ago and still no reply . So this is what they provide you as a gift for trusting their brand.

Contact number : [protected]