IFB Industries — ifb's ignorance to customer calls and requests to visit as well as making unfounded accusations

 
2 Reviews
 Moriarty on Dec 28, 2017
There is a ifb service engineer who doesn't attend any calls made to him. He has also not returned the excess money that was paid to him. He leaves other people's parts at our home. He has made unfounded accusations about us which has led to a severe accusation made against us. His name is ganesh his number is [protected]. He has been here coming to our house for couple of years and this thing makes my parents furious. He must have reported that we use our machine for commercial use which is making our contract with company void even if it is not so.

Complaint Status


[Dec 28, 2017] IFB Industries customer support has been notified about the posted complaint.
IFB Industries Customer Care's response, Dec 29, 2017
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
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Comments

I purchased a 17PG3S IFB microoven on 30.12.16. I call[protected] and [protected] . but still now no one come to instrall and demo it.
IFB Industries Customer Care's response, Dec 29, 2017
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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    Customer satisfaction rating
    65%
    Complaints
    4624
    Pending
    43
    Resolved
    2988
    phone
    1 860 425 XXXX
    location
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    IFB Industries - ifb's ignorance to customer calls and requests to visit as well as making unfounded accusations
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