[Resolved] IFB Industries — I'm complaining about service and your monopoly | |||
My name is vijay gadhavi mobile: [protected] I have front load elite5.5 kg washing machine. Its warranty expired. Last month due to some water lick-age issue i have call local engineer from urban clap. He has done very good job. But there were some spare part we require to change and he said ifb is not providing require spare parts to them so he can not change it. I cant belive this. So i have call ifb authorize service center and they said we are not giving spare parts to others, if you need to change any spare part our engineer will comes to visit will take 600 visit charge and if he will change the spare part than we can provide. What the #??? Is this the way of ifb doing monopoly business? I unnecessary require to pay visit charge to ifb engineer. Today ifb engineer came and taken visit charge and said i will comes after 1-2 days with require spare parts. Was this information helpful? | |||
Jan 31, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Dec 27, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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service is not expected from a brand like you
Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience
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IFB APPLIANCES