IFB Industries — inbuilt microwave 34bic1 re

Address:

Jaipur, Rajasthan, 302021

Mr. Alok,
In connection to my previous mail, it was brought to our notice by the technician in the recent visit that 3 parts of the machine namely magenetron, capacitor and cavity are damaged...
According to him the part 'capacity' was either overlooked or missed by the previous technicians, in their service process... Due to which, it got damaged to the extent that, it had produced a hole in itself.
Therfore, i would like to stress once again that i want my microwave to be either replaced with the new one or the purchased amount to be completely refunded back to me so i can shift to another brand.

Note1: please don't look at ' repairing/ servicing' as an option, as i had that enough, and i am strictly not looking forward for such kind of solution.
Note2: we have been using ifb stabiliser with the ifb microwave since its inception.

Regards,
Vibha baid