[Resolved] IFB Industries — irresponsible behaviour in attending consumer complaint by the service centre
A
Anishetti Ravikumar
from Manuguru, Telangana
Address:
Khammam, Andhra Pradesh, 507002
Complaint no.[protected] on 08.8.2017 for getting repair of my top load washing machine which was in amc from 11.03.2017. But unfortunately till to date i could not get it repaired further i went to the service centre personally and there i found that my amc details were not uploaded and i had messaged in whatsup the amc document. Service centre promissed that they would sent the techn., and after thorough pursue with the service centre two persons came to my home and declared that one part has to be replaced and my complaint was cancelled without assigning any reasons and again i made a complaint in online with sl no.[protected] on 23.8.2017. After that i went to the service centre again they told that their techn. Would come and attend the complaint. But till to date ie.27.8.2017 nobody came to my home for repair.
It is very negligent attitude of the service centre and i would llike proceed the consumer forum for redressal of my complaint.
Was this information helpful?
No (0)
Yes (0)
Oct 3, 2017
Complaint marked as Resolved
IFB Industries customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Hope your issue has been resolved. Do write to us if you require any further assistance.
Regards,
IFB APPLIANCES