[Resolved] IFB Industries — Irresponsible service

shijokj001

from Thiruvananthapuram, Kerala

Address:

Thrissur, Kerala

Using Elena SX 6KG front door washing machine. Got complaint on its Drum, its not rotating. Registered complaint on 13/8/2015 (complaint no: [protected]). It's almost 5days, no response from your team. Already contacted service team(local team too), but i got only one response is that "Technician will call you, when he is ready". Still waiting for call... It's very worst dealing of customer even if in warranty period too...

Was this information helpful?

No (0)

Yes (0)

Apr 2, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2015

IFB Industries Customer Care's response Dear Sir/Mam

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Aug 21, 2015

IFB Industries Customer Care's response Dear Jijo

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

IFB Team