[Resolved] IFB Industries — irresponsible services

sreeramz

from Kottayam, Kerala

Address:

Ernakulam, Kerala

Respected sir, i am from kerala ernakulan
I am a victim of flood in kerala we have an ifb washing machine and it was submerged in the flood and when we inform this matter to consumer care they tell that they will send mechanic in 1 or 2 day for them we changed our 2 days planning but no one came. When we call again same thing they tell then also for the mechanic we changed oru plans only for them then also they repeat the same. Now what i had to do with my washing machine?

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Nov 2, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Oct 01, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call on [protected] but unable to reach. Please provifde alternate number so that we can contact you. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB Appliances