[Resolved] IFB Industries — Issue with IFB Washing Machine and the customer care

shyam013

Address:	110061
Website:	www.ifbindustries.com/index.php

I have raised an complaint on may'17 and after following up for more than a month it got resolved. I'm having an issue again with my washing machine and raised an complaint last week but still no one contacted me for this complaint. Customer servicing is very pathetic in IFB. They don't really care about their customers. It is disgusting to see how lethargic they are. There is no escalation matrix. I think it is time to sue the company for the loss occurred. Some one should shut down this company for their pathetic service. Don't know how much year it will take to resolve my issue.

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Aug 20, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2017

IFB Industries Customer Care's response Dear Sir,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jul 10, 2017

IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES

Jul 17, 2017

Updated by shyam013 My issue has not been resolved properly.

Jul 17, 2017

Updated by shyam013 My issue has not been resolved properly.