| Address: Ludhiana, Punjab |
Dear Sir,
Following communications shared with them is enclosed here with your kind reference.
Regards.MANJEET S.Mob.0-[protected]
To [protected]@ifbglobal com Aug 28 at 2:59 PM
Kind Attn: Mr.BIMAL SORENG.
Do you justify it?Neither your local team /Duke Service Center are on phone nor you are replying, insipte of daily follow-up.We shall wait your reply till evening, failing which, we will be compelled to take hard decision.
Regards.
MANJEET S.Mob.0-[protected]
To [protected]@ifbglobal.com 20 Aug
Dear Sir,
It is still pending.
hanks & Regards.
MANJEET S.Mob.0-[protected]
To [protected]@ifbglobal.com Aug 28 at 11:33 AM Dear Sir, Can we expect end to this from your goodselves.
Regards.MANJEET S.Mob.0-[protected]
On Thursday, 28 August 2014 1:01 PM, manjeet singh <[protected]@yahoo.co.in> wrote:
Since last 15+days we are reminding you for washing machine repair, but in vain.
Can you arrange to supply the reqd. spares ( rubber bellow set intake from dispenser to drum &
outlet from drum and bottom shocker sets)for
senator model/2007, to enable us to restore m/c at our own.
Your immediate response shall be highly appreciable. Pl. convey at my cell phone.
Regards.
Manjeet Singh
[protected]
On Thursday, 28 August 2014 12:57 PM, manjeet singh <[protected]@yahoo.co.in> wrote:
Since last 15+days we are reminding you for washing machine repair, but in vain.
Can you arrange to supply the reqd. spares ( rubber bellow set intake from dispenser to drum & outlet from drum and bottom shocker sets)for
senator model/2007, to enable us to restore m/c at our own.
Your immediate response shall be highly appreciable. Pl. convey at my cell phone.
Regards.
Manjeet Singh
[protected]
from. manjeet singh <[protected]@yahoo.co.in>;
To: [protected]@ifbglobal.com
<[protected]@ifbglobal.com>;
Subject; Re: RE: Re: REMINDER 2nd
Sent Thu, Aug 28, 2014 6:03:44 AM
Dear Sir,
Can we expect end to this from your goodselves.
Regards.
MANJEET S.Mob.0-[protected]
To [protected]@ifbglobal.com Aug 27 at 12:38 PM While we thank your replies to our reminders.
We are not in a position to use washing m/c.
since 8.8.14 . Your dealer is not responding
positively till date to our calls.
Do you still call it a customer oriented attitude?
Don't you lose your customer's faith in your
product and after sales services as you claim?
Regards.
Manjeet Singh
[protected]
From:
[protected]@ifbglobal.com <[protected]@ifbglobal.com>;
To:
<[protected]@yahoo.co.in>;
Subject:
RE: Re: REMINDER 2nd
Sent:
Fri, Aug 22, 2014 5:49:13 AM
Dear Sir,
We regret the inconvenience caused to you.
We have escalated the issue to our branch to have it attended.
Thanks & Regards, Bimal SorengIFB Customer Service
________________________________________________________________________________...⇄
Dear Sir,
It
is still pending.
Thanks
& Regards.
MANJEET
S.
Mob.0-[protected]
On Tuesday, 19 August 2014 10:36 AM,
"[protected]@ifbglobal.com" <[protected]@ifbglobal.com>
wrote:
Dear Sir,
We regret the inconvenience caused to you.
We are looking into the matter and will revert shortly.
NOTE: If you choose to reply via email, please do not change the subject
line so that we can directly refer your case.
Thanks & Regards, Bimal SorengIFB Customer
Service
To [protected]@ifbindia.com
Aug 15 at 10:04 AM
Dear Sir,
We may like to introduce ourselves as your product user since past around
twenty years.
Further, this has reference to your SMS-AM-IFBSER dated 07.08.14, in
regard to ur offer
of free service from 06 to 12.0814, for IFB make product users.
Following that we recorded ourrequest asper ur confirmation TD_IFB
CRM[protected]dtd.
07.08.14, for washing m/c, which followed with our telephonic reminder/
counter assurances
by your representative on 11 & 12.08.14
But failed to get any positive attitude from your end.
Is this a commitment/after sale service that too from a business house of
your repute.
Don" you loose your credibility by this causal attitude.
Regards.
MANJEET
SINGH
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