| Address: | Agra, Uttar Pradesh, 282005 | | Website: | www.ifbindustries.com |
Dear Sir,
Refer to my permanent Customer ID 11221063 and my complaint number 16616115 dated 09 Oct 2015. My washing machine was having lot of vibrations during spinning. During initial spinning, there is loud thud and it starts vibrating vigorously . The service engineer came on 15 Oct 2015 and replaced two shockers after charging (Rs. 900+228). After repairs when I started running for the first time on 20 Oct 2015, it was making more vibrations than earlier and the thud sound was there. Immediately I reported the matter by SMS to Mob. No.[protected]. The complaint was again reported on 20 Oct 2015 vide complaint number 16686073.
Despite my personal liasioning with Mr RK Taneja Mob. No. [protected] on 23 and 24 Oct 2015, he did not bother to contact me. This kind of behaviour on part of the service engineer of a reputed company like IFB is just not expected.
In view of the above, my problem should be addressed immediately.
With kind regards,
Commander PS Josan
Flat No: 8D,
Heerabagh Colony,
Dayalbagh,
Agra - 282005 Was this information helpful? | 
You have not read my Complaimt properly. Atleast send some one who can tell the defect in the washing machine