[Resolved]  IFB Industries — loan against 7223454

Address:LIC Colony,Mundi Kharar,Kharar,Punjab

Dear team,

I have purchased a washing machine from your registered store in 3b2, mohali, punjab.

So i here to tell you that while the time of loan execution, your customer representative told me that in the month of 4th and 5th emi amount will be cashback.
But only the 4th month cashback was received.
I didn't get my 5th month cashback till now.
Is your representative misguiding the customers.
At the time loan was preparing your customer representative told me that i have to pay total loan amount is 33900 rs.
I have also the bill copy in which clearly show that the total bill amount is 33900 rs.
I have also pay the file submission fee approx 800 rs before applying the loan.
This is really a fraud, no one guiding me right now.
How can i get the cashback, is there anyone who is responsible for this?.
Customer-name - rohit guleria.
Purchasing month - oct 2019.

Regards
Rohit guleria
Mob no. [protected]
Alternate no. [protected]
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Aug 7, 2021
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
May 09, 2020
Updated by rguleria239
Dear Team,

I have purchased a washing machine from your registered store in 3B2, Mohali, Punjab.

So I here to tell you that while the time of loan execution, Your customer representative told me that in the month of 4th and 5th EMI amount will be cashback.
But only the 4th month cashback was received.
I didn't get my 5th month cashback till now.
Is your representative misguiding the Customers.
At the time loan was preparing your customer representative told me that i have to pay total Loan amount is 33900 Rs.
I have also the Bill copy in which clearly show that the total bill amount is 33900 Rs.
I have also pay the File submission fee approx 800 Rs before applying the loan.
This is really a fraud, No one guiding me right now.
How can i get the cashback, Is there anyone who is responsible for this?.
Customer-Name- Rohit Guleria.
Purchasing Month -OCT 2019.

Regards
Rohit Guleria
Mob No. [protected]
Alternate No. [protected]
Verified Support
May 11, 2020
IFB Industries Customer Care's response
Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES
Verified Support
May 15, 2020
IFB Industries Customer Care's response
Dear Sir/Madam,

As discussed with you, hope your query has been answered Kindly write us back incase any further assistance we will be glad to assist.

Regards,
IFB Appliances
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    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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