[Resolved] IFB Industries — long overdue washing machine issue | |||
Hi team, My senorita 6.5kg washing machine makes a lot of noise and despite several tickets, complaints and escalations, the local service team has not resolved the problem. Service engineers, and area service head have all stopped responding. Drum replacement, rubber sleeve, springs and many other parts have been replaced. Incompetent service engineers have failed to identify the root cause, are not cooperative and are non-responsive. This problem is more than an year old and makes me realize that the delays are being deliberately created to waste the warranty period. Latest ticket number [protected]. Was this information helpful? | |||
May 17, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Apr 13, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB APPLIANCES