Address: | Chennai, Tamil Nadu |
My Customer ID No. is 3169777, Complaint No.11059659 dated 11th December, 2013 which was closed without rectifying the fault and again when I contacted they Registered a fresh complaint No.11071512 on 16th December 2013. I need the Rubber ring washer for the upper water spray arm and one set o[censored]pper basket height adjustment bracket. I have reminded your people several times during the last one month and they promised to rectify the same as soon as the spare parts are received. Till date it is not attended and is this the way you provide Customer care and service? How long do you expect us to wait? Unfortunately you do not have proper and reliable SERVICE PEOPLE. After selling your products do you expect us to be left in the dark? Is it not your responsibility to provide spare parts and service? I do not need your service. At least could you please courier the above spares to me directly without wasting further time or do you want to give the excuse that the TWO year Warranty has expired on 19th December 2013. I now await your immediate response and action.
My E- Mail ID [protected]@yahoo.com.
Regards/SCARIA PODIKUNJU. Was this information helpful? |