[Resolved]  IFB Industries Ltd. — Washing machine not working

Address:

Chennai, Tamil Nadu

Sir,
I bought washing machine in last Nov.13, .Last week (6th June on wards) the machine was not working, I call customer care and registered the complaint .No.11471242, customer id-3837829..I was contacted the following persons-Mr.Moses, Ms.Uma Rajalakshmi, Mr.David etc. Every time your customer care executives told" TO DAY WE WILL SENT THE PERSON FOR REPAIR" TILL TODAY NO ONE COME AND REPAIRED THE MACHINE.

I WANT KNOW .IF THEY ARE NOT PROVIDE THE SERVICES, THEN WHY THEY ARE SELLING THE MACHINE ?Al ready 9 days over.When they come for repair the machine. Please advise

Shall I go to consumer court for this issue for resolve. Please advice.They are thinking the consumer are fool? and they think easily cheat the consumer?

please reply -

regards

raajan
e-mail: [protected]@yahoo.com