[Resolved] IFB Industries Ltd. — Washing machine reparirs not attended properly

rsomas

from Karur, Tamil Nadu

Address:

Karur, Tamil Nadu

Sir,
my permanent customer id number is 3354234.
My service registration number is 11726506

my machine is at karur, tamilnadu. There were water leakages and water in flow to the machine was very low in the machine .
So, I booked my complaint.
On[protected], persons from SK HOME CARE, KARUR finished the work and received cash rupees 4076-00 from me. On the very next morning when we used the machine, water leakages and low in flow water to the machine persisted and immediately contacted SK HOME CARE and informed the matter. But till time, 9 pm[protected], they did not send any persons to do needful.
I received a message in my phone from ifb company on[protected], for which I informed them detailed above report to them. they also did not take any step to rectify the defect.
by
r.somasundaram
20, car street, karur, tamilnad.

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Mar 16, 2017

Complaint marked as Resolved

Verified Support

Sep 22, 2014

IFB Industries Customer Care's response Dear Somasundaram,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Oct 04, 2014

IFB Industries Customer Care's response Dear Somasundaram,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team