[Resolved] IFB Industries — Machine under breakdown

Devan Munuswamy

from Arcot, Tamil Nadu

Address:

Vellore, Tamil Nadu, 631 001

Machine serviced by Iyyappan associates KAnchipuram on 09.09.2015 changed the drain house and provide fresh of clean at that time covers the AMC for one year, after 15 day back washing machine was not running continually. In middle of the cycles struckling. Again booked a complaint then attend by Iyyappan associates technicians on that day told him board is not properly working. Will be replaced shortly. But past two months follows them not attend any service providers. Hence machine is under repair. My customer ID : 2753886 Digital 7 KG IFB Washing machine. Today I have a complaint register through my mobile: the complaint number is [protected]. Please provide a technician to replace th board has passible earlier thanking you. By Devan F/O Shankar narayanan

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Mar 21, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2015

IFB Industries Customer Care's response Dear Devan,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Dec 21, 2015

IFB Industries Customer Care's response Dear Devan,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.