[Resolved] IFB Industries — maintenance of air conditioner | |||
I am having ifb split a/c which is 3-4 year old. And facing some gas leakage issue. I lodge complaint on 22.04.2018 for repair but no body attended the complaint even after reminders. Again on 27.04.2018 complaint was lodged and ticket no. [protected] was issued. Till date no body has attended the complaint everyday some one calls us and assures us that call will be attended tomarrow. (Which tomarrow-i do not know) calls coming from your end from mobile no.[protected],[protected] etc. Etc.. If it takes 15 days to attend a complaint call for a company of international status then all your brand name is "bekaar" Now you please tell me that is there any responsible person who take care of such complaints. Was this information helpful? | |||
Jun 7, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 05, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support May 07, 2018 IFB Industries Customer Care's response Dear Sir/Madam, As discussed, gas charging is required to be done, kindly let us know when can we arrange technician for the same. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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I called customer care as my IFB washing machine is not working properly.
One technician came and said pcb needs to be replaced and said it will be 4600 + 590 service charge.
Please confirm if the pcb price is 4600??
Model :- Elena aqua 6kg 800rpm
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IFB APPLIANCES