[Resolved] IFB Industries — Malfunctioning of ifb washing machine | |
I bought a ifb washing machine one year back but till now it can't be put to use due to improper installation of the machine. ...the company made a shoddy tap conjunction which get lose and resulted into inadequate supply of water therefore not running of machine. Company should be responsible for the first installation at least. How a consumer adjust tap size according to the company.company should provide an adjustable fitting to the consumer's tap. I want a compensation for not able to use the machine for one year as well as the cost of the fitting afford by me for making the machine put to use however the company send his technician promptly but they are unequipped and unprofessional. The resentment I am feeling due to this company is not only causes physical work load but also mental pressure of a guilt that I have invested my money in wrong place. Was this information helpful? | |
Oct 6, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Sep 01, 2016 IFB Industries Customer Care's response Dear Nicky, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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