[Resolved] IFB Industries — micro owen turntable bought from fake vendor sscooling solutions suggested by ifb | |||
I have lost my microowen turntable i have called customer care for the support they have given my contact details to the mr. Syed from ss cooling solutions. He charged me 1700 but he has not delivered me the original product. When i have checked in the ifb showroom they says original product price itself 700, he has charged me extra and promised me that if any issue he will take the product back but he is not responding to my calls now. I have attached the invoice for the same and the product details. Sscooling solutions. Contact details :mr. Syed Contact number:[protected] Contact number:[protected] Address :ss cooling solutions, Home appliances repair and service, #488, nagawara main road, a. C post, bangalore 560045. Need your action on this and i want my money back which he has charged extra and i want original product to be given. I bought microowen in online registered in the name of mr. Kiran kumar reddy registered mobile number:[protected]. Note: please try to understand the pain of the customer and resolve the issue, dnt just pass on massage to some fake vendors like ss cooling solutions and they play with the customers. If they are registered franchise with you only god should help you to retain the customer back such a pain he has given me and he is wasted lot of my time by blocking the numbers which ever i call and they doesn’t even have little commonsense how to behave. Dnt encourage such a cheap and common senses less fellow ever. Need your reply asap on this and action to be taken. You can reach me at [protected], [protected] Was this information helpful? | |||
May 8, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Apr 07, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Apr 07, 2018 IFB Industries Customer Care's response Dear Sir/Madam, As discussed, complaint was attended by private technician refund is not possible, kindly write us back incase if any further assistance. Regards, IFB APPLIANCES | |||
2 Comments | |||
Comments
you team is even least bothered to call and check what is the issue exactly I feel u will have some contacts with this private technicians and together robbing the money of the customer in the name of services.
83%
Complaints
6869
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
your team only has suggested me to this technician, when you people know he is private technician why did u refer me to him, only if he is a registered technician with you then only you will have his number.
IFb is the Worst service which I have never seen how can you just say he is a private technician then why did u give his reference.it should make some sense before telling some thind