[Resolved]  IFB Industries — Microwave oven 25dgsc1

Address:

New Delhi, Delhi, 110003

I've bought a microwave oven model 25dgsc1 around 4 months ago.
I've reported complaints many times in last 2 month but no effective action is taken by ifb customer service.
Complaint details:
1. Complaint no.: 17364038, i complaint it on 6th of feb 2016. A person came to visit and found the issue in microwave oven and he told to send a sr. Technical person to visit.
Later, i found that no response taken for a week then i complaint again and they provided few contact details to confirm my complaint status.
Here, my complaint has been closed for no means.

Finally, a chef has been sent to verify the issue and he told that he will forward the issue and resolve the problem of oven as soon as possible.

Now, none of contact details or chef responding to my calls and no response from their side.

2. Complaint no.: 17457149, as i found that my first complaint is closed for no means and without verifying by me. I asked to generate another complaint.
I informed all the above details to the customer service person and he provided new contact details to me.
Again, there is no response for this complaint at all.