[Resolved]  IFB Industries — microwave oven- model 25sc4

Address:

620006

I bought this oven about 2 years back. The turn plate glass broke in dec 2016 and i filed a complaint with them and they immediately replaced it with charges. It again broke in sep 2017 and i complained the same way. They said they are having system issues and could not give me complaint number but still they said they will take care. Nothing happened. So i called again and got complaint number this time but the local service center called the registered mobile and said they will give the value for us to confirm. That never happened. So i called the local guys and they told me that we never confirmed but asked us the full details again and asked me to send the picture of my oven which i did immediately. Nothing happened for more than 15 days. I called the local guys and they said they have ordered the glass and asked me the full details again.
I filed another complaint in nov and i am yet to get any response.