[Resolved] IFB Industries — microwave oven - touchpad not working.

Kumarvaibhav

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	www.ifbappliances.com

When we bought ifb microwave 25bc4 considering ifb is the best company in microwave segment i never thought my decision would be a bad one. I rarely had this kind of disappointing experience with one of its best manufacturer which i had with ifb. It's touchpad suddenly stopped functioning just after a year and again we need to spend rs. 1000+ for its repair after buying one of the expensive microwaves. Now is it advisable to buy a product from the best manufacturer and expect repairment every year? I don't see ifb product worth buying after having this kind of experience. Thanks ifb for opening my eye and proving my perception wrong on your company reputation.

Kumar vaibhav
[protected]

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Dec 3, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Oct 23, 2017

IFB Industries Customer Care's response Dear Vaibhav,

As discussed with you by our team we will be closing your issue as you have traveled out station. Kindly let us know once you are back in station so that we can assist you with your machine issue.

Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations.

Regards,
IFB APPLIANCES

Oct 31, 2017

Updated by Kumarvaibhav Dear IFB Team,

I am back now and called IFB no[protected] but no-one is responding since yesterday.

Regards,
Kumar Vaibhav